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Ignite your power to communicate.

We coach people to make a fundamental shift in the way they understand their own power to communicate.

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The Most Important Thing You Can Do for Your Customers

We are all in such an interesting moment in history right now, in so many ways. One is that employees are collectively realizing that circumstances they used to take for granted aren’t necessarily the way it “has to be.” From Amazon workers unionizing to the Great Resignation, the people who are at the heart of …

6 Steps to Create a Speech You’ll Know Without Memorizing

6 steps to create a speech you will know without memorizing: 1) Jot down the basic outline of your presentation on index cards, one per idea or topic. 2) Compose your speech out loud. Don’t write it down first. As you find elements that work for you, you can make a (brief) note on an …

Smile: The Story of a Face

The playwright, essayist, Macarthur Fellow, and now memoirist Sarah Ruhl is a writer I really love. I got to direct her play In the Next Room (or The Vibrator Play) a few years ago, and her unique combination of insight into the juicy and difficult parts of human relationships, what it truly means to love and …

Whiskey, Jazz, and Leadership

My colleague and friend Galen Bingham is a leadership strategist, executive coach, whiskey enthusiast, author, and podcaster. Galen invited me to join him on his podcast as part of my virtual book tour, letting folks all over learn about Before You Say Anything: How to Have Better Conversations, Love Public Speaking, and Finally Know What …

My Top Five (okay wait, six) Books of 2021

I have always been a big reader. Keeping a list of what I’ve read has always been a fun way to look back on the year. My reading tastes have shifted somewhat. Since 2020, I’ve found myself devouring mystery series, the more British the better, one after the next. But thanks to the two book …

Giving a Great Pitch, plus a Sneak Peek…

Last week I got to spend some time with Trey Scott, the founder of WatchPitch. His work brings entrepreneurs with great ideas together with investors, so he’s kind of a matchmaker. Trey invited me to come and speak with him about my book, Before You Say Anything: How to Have Better Conversations, Love Public Speaking, …

10 Seconds to Better Communication?

This article in Inc. suggests that, when you come to a sticky point in a business conversation, you pause for ten seconds before you respond. The author’s strategy here is a cool one, I think. The pause allows you time to shift from your default intention into something that is more likely to support your …

3 Steps to Being a More
Effective Communicator 

Do you want to give better presentations? 

Be prepared for tough conversations? 

Lead more efficient meetings?

 


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