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Why Am I Losing My Voice on Virtual Calls?

A client shared recently that she had gotten a very dry throat and a cough while giving a virtual presentation. After asking a few questions and consulting with Ignite CSP coach Nathan Crocker, here’s what I think was going on. My client was presenting to a large group she didn’t know, and she described the …

How Big Is Your Pan?

When I was in college, I took a lot of sociology classes. In one, I remember the professor sharing the (possibly apocryphal) story of a woman and her daughter who come to her mother’s house for dinner.  All three generations are cooking together, preparing a pot roast for the meal. The youngest watches her mother …

Just Ask.

I’ve been seeing a specific kind of strained communication more and more lately. See if this rings a bell for you: Two or more people are having a discussion that needs to lead to an outcome: a decision, an understanding, a set of actions. Somewhere in the back and forth, at least two people stop …

From the Archives: Just Start.

A good friend and I have been saying this to each other lately—“just start.”  There are a ton of quotable quotes with this idea at their core: The journey of a thousand miles starts with a single step. (Lao Tzu) The secret of getting ahead is getting started. (Twain) The way to get started is …

The Blessing of Finite Resources

I’m a huge fan of the HBO drama “Succession.” The third season ended last month, and I’ve been reading articles and listening to podcasts about the writers, the actors, the showrunner, and the rest of the creative team. In one interview, Mark Mylod, the director of many of the episodes, spoke about the decision that …

“Intention” Doesn’t Mean “Agenda”

We’re inundated daily by tons of information and data, and it can feel like our most important job is to pass along our own content and information to others. I notice this frequently when I ask a client what their intention is for the meeting they are preparing to lead. I’ll say, “Think about the …

Best Case/Worst Case

When we’re anticipating something that’s going to happen, we tell ourselves a story about what we think may occur. I’m expecting it to be the most glorious day ever I’m sure I’m going to have a terrible time I’m afraid that when I give this presentation it will go horribly and I will be mortified …

Is Training the Answer?

We’ve designed programs and workshops for many different kinds of organizations, so we’ve worked with  lot of folks in learning and development. I was intrigued by the premise of John Parsell and Rory Sacks’s new podcast, “Is Training the Answer?” as they explore that question with people inside and outside the training field. What do …

“It’s Easier Not To”

Last fall, I went to a play. This was the first time since March of 2020 (or maybe a little earlier) that I’d been to a live play in a theatre—very exciting! Before the lights dimmed and the actors took their places, the artistic director of the company gave a short curtain speech. As is …

Happy New Year!

At the end of 2019, Ignite CSP coaches Neela Munoz and Vivian Smith and I got together to record a new year’s video. As I look back on it now, it’s one of those poignant snapshots of the “time before.” Unbeknownst to us, Covid-19 was already well on its way to becoming a substantial part …

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