When I facilitate workshops, I sometimes kick off a session by asking this question. What is communication for? Why do we need it?
Usually this question is met with total silence. I can practically hear them thinking: Is she for real? What kind of question is that?
Partly I’m asking to start a conversation, and partly, honestly, I’m looking for interesting answers. I’m fascinated by the process and dynamics of human interaction—how and when it works, and even more, when it doesn’t.