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Do all of our meetings have to be on video now?

In the brave new world we’re living in now, all the meetings seem to be taking place on Zoom or Webex or Google Hangouts. But in an inversion of the old joke about meetings that really could have been emails–is this another video meeting that could have been a call? While it’s easier to fire ... Continue Reading

When it’s time to improvise

When the plan gets derailed. When what we thought would work, doesn’t. When a vital piece of equipment breaks. When you forget what you’re supposed to say next.   When your routine is interrupted, your understanding of the world is altered, and you have to change your plan to keep yourself and others safe, you ... Continue Reading

What’s wrong with having all the answers?

What could be wrong with “having all the answers” or “getting it right”? What might that mindset exclude from your communication? Ignite CSP coach Neela Muñoz shares insight from a client.   Join Neela for the Virtual Meetings That Work webinar, this week Wednesday – Friday!  

When fear is calling the shots

When we start to make decisions based on what fear is telling us, there’s good chance we’re not being rational.   Fear has a way of telescoping the world and all the options out there into only the thing you’re afraid of, so the decision you make is in response to just that one factor. ... Continue Reading

Virtual Meetings That (actually) Work!

Hi all! Today’s post is unusual, but I want to make sure you know about a new resource to help you transform the virtual meetings we all seem to be having right now.   The sad truth is that virtual meetings have the exact same problems as in-person ones–and then some. But Vivian, Neela, and ... Continue Reading

Feeling better in three, two, one…

Earlier this week I posted a breathing technique you can use any time to calm anxiety. Today I want to share another great, quick re-set technique to boost your focus. You can do this right at your desk–no special gear required! Please feel free to forward this to anyone you think could use it! Ignite ... Continue Reading

I’m biased, but…

Our biases help us navigate the world. We can’t possibly take in and assess all of the information coming at us each day, so we devise shortcuts—those are biases.  (Here is some really fascinating work on cognitive biases by Buster Benson.)   Lately, I’ve been hearing this phrase a lot: “I know I’m biased, but…” ... Continue Reading

Keep calm and use this breathing exercise.

It’s amazing how quickly things are changing these days. I don’t know about you, but I have to remember to take a couple of minutes to relax and get centered. Breathing techniques are a great way to calm our anxious feelings. I thought it might be a good time to re-share this video–Ignite coach Neela ... Continue Reading

What is public speaking, anyway?

In a recent workshop, I asked, “How many people here enjoy public speaking?”   In the group of fifty, two hands went up.   “Okay!” I went on. “For the rest of you, what does it feel like to think about speaking in public? Can someone share what that prospect is like for them?”   ... Continue Reading