When you’re writing, you can use italics, CAPS, bold, punctuation…
to get your point across.
When you’re speaking, you use different tools: your voice and your body language.
When you forget to use these tools, the result is like handing someone a four-page, single-spaced, unpunctuated run-on sentence and expecting them to be able to really understand your message.
Help your audience get it! Energize your voice, use pausing and volume changes, and most of all, remember your intention. How do you want to make them feel? Your voice and body language will help you connect