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We coach people to make a fundamental shift in the way they understand their own power to communicate.

We help people feel seen and heard so that they can do their best work.

Copy That

I’ve been binge-watching “Below Deck,” the reality show that takes place on a chartered yacht. Viewers are treated to gorgeous sights of the Mediterranean where the boat cruises, fun scenes of guests on jet skis and water slides, and ongoing drama with the deckhands and stewards who crew the boat. In the midst of this …

A Plea to Educators

My son is in high school, and recently he shared that a student in one of his classes gave a lengthy presentation using slides crammed with text, reading each bullet point aloud. “How am I supposed to learn?” he asked later. “I can’t process this information this way.” I’m not blaming the student. I’m sure …

“…which is fine…”

Lately I’ve noticed a refrain from many friends and clients. They’re telling me about a situation with their boss, or colleague, or their kid’s teacher, or their partner. In the middle of explaining the situation, they pause and say: “which is fine, it’s fine.” Hang on. Is it fine? It doesn’t sound like it’s fine. …

It’s Not About How Hard You Worked

I don’t know who needs to hear this, but… It doesn’t matter how hard you work on a thing. If I play basketball against my son, any basket I make is going to count the same as any basket he makes, even though I’ll have to work much harder to score. If I build my …

Why You Should Like Sports :)

For most of my life, I was indifferent to/snobby about sports. “It’s just a game,” I sniffed. I didn’t get it: the stats, the fandoms, the lingo. What was the point? Why were grown people so riled up? Then, about seven years ago, I started to get it. Suddenly and unpredictably, I started to care—a lot. …

Point to the Passer

The great Dean Smith was the head coach of the North Carolina Tar Heel basketball team from 1961-1997. Smith had a rule that everyone who played for him followed, and that continues today at Carolina. When you make a basket after getting a pass from a teammate, you point to the person who passed you …

Good News and Bad News

We have historically unprecedented access to technology that allows us to shoot videos, make movies, and record podcasts. The structures that used to allow only a tiny number of people to share their creations can be easily bypassed now. Anyone can make a movie on their phone and upload it to YouTube. Anyone can record …

The Sixth Step of Practice

Last week, I shared six steps to create a presentation that you will know without having to memorize. If you missed it, here’s a recap: 1) Jot down the basic outline of your presentation on index cards, one per idea or topic. 2) Compose your speech out loud. Don’t write it down first. As you …

Walking the Dog

Let’s say I run a thriving dog-walking business. I employ five dog walkers to take various clients on walks on different days, and at different times. One walker, someone I have worked with for a while, does a good job but is really flaky about his schedule. He changes things around at the last minute, …

Telling v. Living

Recently I got to watch a group of interesting, passionate women tell stories. One woman shared the story of when she started a golf tournament fundraiser for her local Make-A-Wish chapter.  The first section was very deliberately crafted—she used phrases like “And then I turned from my computer and let out a sigh of disappointment.” …

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