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Ignite your power to communicate.

We coach people to make a fundamental shift in the way they understand their own power to communicate.

We help people feel seen and heard so that they can do their best work.

The Problem with “Making Your Mark”

I got to have a fascinating conversation recently with a client about how leaders lead in different organizations, what their impact and influence are.  As you might expect, one of the variables that can affect this is intention. Through this conversation, it became clear to me that it’s worth having a specific conversation about a …

Why It Matters That We Can’t Hear You

I have coached lots and lots of people who speak softly.  They all have insightful points to share, and thoughtful ideas to contribute. But every time they speak half of the group misses what they’re saying because they simply aren’t speaking loudly enough. I have written often in this space about how audiences need to …

Authenticity and Intention

I’ve had several conversations lately that revolve around the idea of being authentic in conversation. One person said, “Sometimes in a conversation I just feel unfinished, like it’s not honest if I don’t say what’s on my mind, even if we’ve been talking about the topic for a while.” Another person compared what it feels …

Taking Up (Your) Space

When you’re in a meeting or presenting in front of a group, how much space are you taking up? This may seem like a strange question, but here’s why I’m asking. Some people take up as little space as possible. They shrink into themselves, crossing or even twining their arms and legs to be smaller, …

What Happens When Your Deliberate Intention Isn’t Enough

I write a lot in this space about creating connection through deliberate intention. Deliberate intention comes from answering these questions: What outcome do I want out of this conversation? How do I want to make this person feel? What do I hope they’ll do? What change am I trying to create? Deliberate intention is an …

Which Communication Matters? (This is a trick question.)

Recently I asked a client to list for me all the ways he communicates at work.  Here is what he said: “I update the CEO, I have recorded some videos and a podcast…sometimes I send emails…” What’s missing? Any mention of the regular, mundane interactions we all have with our colleagues on a daily basis. …

The Most Important Thing You Can Do for Your Customers

We are all in such an interesting moment in history right now, in so many ways. One is that employees are collectively realizing that circumstances they used to take for granted aren’t necessarily the way it “has to be.” From Amazon workers unionizing to the Great Resignation, the people who are at the heart of …

A Short Play About A Hybrid Event

Scene: A video conference screen. This is a meeting of the interdepartmental committee that is planning the long-standing annual industry conference. For the last two years, the conference was held virtually, to declining registration and attendance. Committee Chair: “Let’s have the next conference in person! I think it’s time, and we can’t afford to lose more participation.” Another Committee …

Notes? Or Music?

When you go to a concert, do you want to hear the individual notes, or do you want to hear the music? When we come to your speech, we don’t care about the words, we want to hear your ideas.

What’s Going Wrong?

You know how sometimes you’ll see a play or a movie, and one actor’s performance stands out, and not in a good way? Afterwards you might say, “She seemed like she was in a different play than everyone else.” What’s going on when that happens? When one actor isn’t meshing with the production, they don’t …

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